FAQ

SHIPPING

- Yes, we ship all over the world. Shipping costs will apply accordingly, and will be added at checkout.

- We run discounts and promotions all year, so stay tuned for exclusive deals!

- Domestic orders will take 3-5 business days to arrive!

- Overseas deliveries can take anywhere from 7-12 days.

- Tracking details will be provided in your confirmation email.

We ship our packages both domestically and internationally with express UPS.

All our packages are proudly shipped from the USA! Our company is based in California, USA.

Please contact us ASAP within 12 hours, as we cannot change the address after the package is on the move!

Unfortunately, we do not cover for the wrong address input, however, your package may be eligible for a partial refund or a resend of the puffs.

PRODUCT

- Each makeup pad will replace up to 500 

- All thanks to our specially engineered design and larger than the competitor's size! Save money and become more sustainable!

Our ZeroWasteFace pads are made out of especially engineered fibers that are activated with warm water. They are designed in a way to gently lift and trap all the impurities and remove them from your skin leaving it extremely clean! 

No! There are NO chemicals used in the pads, all you need to do is just add warm water and our pad will do all the heavylifting for you! 

Our puffs are made out of especially in house engineered Cotton, Microfiber, and Polyester.

MARINE MAMMAL CARE CENTER PARTNERSHIP

Proceedings of every purchase will be donated to MarineMammalCareCenter(MMCC) who save and rehabilitate marine animals such as seals and sea lions from malnutrition, trash entanglement, and more! With your purchase you will gain access to the information about the animal you saved, their name, story, and how you saved them!

- We donate 5% of ALL our profits towards MMCC, which with your help, equals to much more than you think! 

- Unfortunately, we do not have sponsors, and all our business expenses such as product costs, website maintenance, marketing, partnership fees and much more are all paid from our own pockets. 

- We will increase the donation amount accordingly to our sales volume!